Leadership: Challenge the Process with Solutions
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Anyone can complain. This is easy. So challenge the process with thoughtful solutions, not mindless meandering. Healthy organizations require everyone to think. No one’s ideas are unimportant. From the mailroom to the boardroom, everyone can come up with better ways to do their jobs.
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Think of creative processes that save time and money. Use technology. Document your processes. Writing out a process clarifies and crystallizes. Promote efficiency and effectiveness with superior processes. What worked last year will probably need to be changed this year for growing enterprises.
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If a process does not propel progress, then it needs to be replaced with a results-driven model. Process serves the mission of the enterprise. Align the process to accomplish the objectives of the organization.
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So, challenge the process with better ideas by:
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• Researching other groups that have a proven process--this solicits innovation.
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• Piloting new processes before implementation--this ensures quality.
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• Planning a process to challenge the process--this reminds the team to think.
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What organizations have good processes that I can learn from and apply?
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